Legal notice

1. Business Information

Business Name: Eventra Novelty

Business Category: Beauty and Personal Care

Business Address:

Kabiraj Bari, Harinagar,

Ranaghat, Nadia,

West Bengal – 741201, India

Email: eventranovelty@gmail.com

Phone / WhatsApp: +91 9270764392

Eventra Novelty operates as a beauty and personal care business offering handmade soaps and related skincare products through its online sales channels.

2. Purpose of This Legal Notice

This Legal Notice governs the use of the Eventra Novelty website and provides information about our business, website content, products, and applicable terms.

By accessing or using our website, visitors and customers are expected to use the website lawfully and in accordance with our published policies and applicable laws.

3. Intellectual Property Rights

Unless otherwise stated, the content available on the Eventra Novelty website, including:

Brand name and logo.
Product images and photographs.
Product descriptions and written content.
Website design, graphics, and visual materials.
Original marketing and promotional materials.

is owned by or used under authorization by Eventra Novelty.

Reproduction, copying, distribution, modification, or commercial use of our content without prior written permission is prohibited, except where permitted by applicable law.

All applicable intellectual property rights are reserved.

4. Product Information and Skincare Disclaimer

Eventra Novelty makes reasonable efforts to provide accurate product descriptions, ingredient information, and product images.

As our products are handmade, minor variations in color, texture, appearance, or shape may occur.

Customers should review product labels, ingredients, and usage instructions before use. Individuals with known allergies or sensitivities should carefully assess whether a product is suitable for them.

Our skincare products are intended for their stated cosmetic and personal-care purposes. Product information on this website is not intended to provide medical advice, diagnose a medical condition, or guarantee a particular skincare result.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional medical advice where necessary.

Nothing in this notice limits any rights or remedies that cannot legally be excluded.

5. Website Use

Visitors and customers agree not to use our website for unlawful purposes or activities that may harm our business, customers, or website infrastructure.

This includes attempting unauthorized access, distributing malicious code, misusing website content, or interfering with the normal operation of our online services.

We may take appropriate action in response to misuse, subject to applicable law.

6. External Links and Third-Party Services

Our website may include links to third-party websites or use external services, such as payment gateways, shipping providers, and other service platforms.

Third-party websites and services may have their own terms and privacy policies.

Eventra Novelty is not responsible for the independent content, policies, or availability of third-party websites, except to the extent required by applicable law.

7. Orders, Returns, and Refunds

Purchases made through our website are subject to our published Terms of Service, Shipping & Delivery Policy, and Return & Refund Policy.

These policies provide information about ordering, delivery, cancellations, returns, replacements, and refunds.

Shipping & Delivery Policy:

Return & Refund Policy:

Nothing in these policies is intended to restrict rights or remedies available to consumers under applicable law.

8. Privacy and Personal Information

Eventra Novelty may collect and process personal information to support website operations, order processing, delivery, payment processing, and customer support.

Our handling of personal information is described in our Privacy Policy.

Customers are encouraged to review the Privacy Policy to understand how their information is collected, used, and handled.

9. Limitation of Liability

To the extent permitted by applicable law, Eventra Novelty is not responsible for losses arising from unauthorized use of our website, interruptions caused by circumstances beyond our reasonable control, or misuse of products contrary to provided instructions.

This section does not exclude or limit liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights, product safety requirements, or remedies for defective or misdescribed goods.

10. Governing Law

This Legal Notice is intended to be interpreted in accordance with the applicable laws of India.

Any dispute will be addressed through appropriate communication, grievance redressal, and legally available processes. Nothing in this notice prevents a consumer from exercising rights before a competent authority or forum under applicable law.

11. Grievance Redressal

We aim to handle customer complaints and concerns promptly and fairly.

Grievance Officer: Vikrant

Designation: Grievance Officer

Email: eventranovelty@gmail.com

Phone: +91 9270764392

Address: Kabiraj Bari, Harinagar, Ranaghat, Nadia, West Bengal – 741201, India

Please contact us regarding questions, complaints, or concerns related to our products or website.

We will handle grievances in accordance with applicable consumer protection requirements.

12. Updates to This Legal Notice

Eventra Novelty may update this Legal Notice when necessary to reflect changes to our website, business operations, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

Eventra Novelty

Beauty and Personal Care

Address:

Kabiraj Bari, Harinagar,

Ranaghat, Nadia,

West Bengal – 741201, India

Email: eventranovelty@gmail.com

Phone / WhatsApp: +91 9270764392

For any questions about this Legal Notice or our services, please contact our team.